We are currently looking to make a few additions to the GameMaster roster. These positions will primarily be housed on the Events team and the New Player Experience team.
The Events team includes ongoing assistance in the building and execution of various pay events, including but not limited to design concepts, area-building, creating associated items/prizes/scripts, and live event support. The New Player Experience team includes an initial focus on designing and building content and tools to help new and returning players transition smoothly into GemStone and the Elanthian world, as well as attention trained on overall customer service and player retention.
Among the various roles we will be filling, there are a handful of specific roles that will be included in the above: a dedicated QCer; a guru/manager for the Mentor Society; a wiki manager; and coders/developers for items and systems related to those two teams. If one of those specific roles is especially appealing to you, please note that in your application.
Please note that you should have a true interest in working within these particular teams and roles if you apply; you should expect that you will be housed on your hire team for the foreseeable future. (In short, if your big dream is to work in a specific role that we are not currently filling (such as a town guru), you would be best served by waiting to apply until we have need of a position more suited to your interests.)
Some additional information:
What is required of a GameMaster?
GMs are assigned specific projects related to their team and expected to complete those assignments within a given timeframe. Additionally, GMs for the above teams spend time onduty to answer assists and referrals. A standard benchmark we use for hourly expectations to be a GameMaster is 30 to 60 hours a month. While most active GMs put in well above that, it is unusual for a GM to complete their assigned projects in fewer hours. Aside from regularly scheduled meetings, when you put this time in each week is largely flexible. GMs are able to work on other side projects as their ability and time allows. Do note that for the Events team, there is the expectation that you will be available during certain event dates.
What do we look for in potential GameMaster?
Actively playing (generally, six months of recent playing is considered a minimum), account in good standing, comfortable talking about basic technical aspects of GS and gameplay, ability to consistently commit to completing assigned duties, a willingness to attempt learning new skills/systems, and ability to work both alone and as part of a larger team. Customer service experience in any field is also helpful. Note that these are the broad strokes of the qualities that we look for, but there is no cookie-cutter mold -- if you don't quite fit into the above but think you can contribute as a GameMaster, use the application to explain why.
I have a warning on my account. Does that mean my account is not in good standing?
This depends on the type of warning, how egregious it was, and how recent it is. Your one vulgarity warning from six years ago is unlikely to render your application invalid.
What sort of compensation is there for GameMasters?
GMs earn from a shares pool that is directly tied to GemStone's monthly earnings. Years ago, you may have heard compensation related to "beer and pizza money," but GameMasters earn monetary compensation based on the projects they complete each month that can result in a few hundred dollars a month for the more productive staff members. Working additional projects can also earn extra money. All GameMasters are compensated with a free account with Platinum access. GMs can also earn a number of in-game incentives.
I'm interested. How do I apply?
If you are interested in becoming a GameMaster: Go to https://www.play.net/gs4/apply/apply.asp and click on the "Join the Team" link under the GameMasters section. Once you do that, there are three parts to the application: (1) Personal Info; (2) Application ("GameMaster Application"); (3) Customer Experience GM "Test". You must fill out all three parts in order to be considered. In many cases, the application and test is all that we know of your skill and creativity level, so it is in your best interest to give comprehensive answers where applicable.
We will only review applications updated in the past 6 months. If you already have an older application submitted but have no changes to make, simply go to the "Update Application" tab in the application area, scroll to the bottom, and cick "Submit" in order to update your application's timestamp.
If you have any questions, please feel free to ask!
Wyrom, PM
This message was originally posted in Discussions with Simutronics, Help Wanted: GemStone Staff Teams. To discuss the above, follow the link below.
http://forums.play.net/forums/19/214/2302/view/167
