We've passed the one year mark on when we sold 16 properties at Summit Academy, and we've learned a lot in the process. I wanted to take a moment to go over the plans moving forward.
We absolutely understand you want to get the most out of your private property, and finding all the little additions you can add hasn't been well documented. We will continue to update the wiki page with information, some of which only comes forward when someone asks for something. That page can be found here: https://gswiki.play.net/SimuCoin_private_property
We need to put timelines on the design process. Starting February 1st, all custom properties will only have 90 days to make it through the design phase. After the 90 days are over, the GameMaster working with you will use what you have or the ideas that you come up with to implement a property based on your designs. We do realize life happens, and the timeline might become an issue. In those cases, we can grant special permissions as long as you stay in communication with the GameMaster you're working with. If you don't provide exact details on something you want, and leave it up to the GameMaster to design the property, you are agreeing to their implementation. Be sure to use your 90 days to fine tune what you want before it goes into the build phase.
On the subject of communication, email correspondence when waiting for a response needs to be no longer than 7 days. This is on both sides. After 7 days, you can escalate the email by CCing GM Kynlee at GS4-KYNLEE@play.net. If you've already done that, or are working with GM Kynlee already, you can CC me at SIMU-WYROM@play.net. This will keep the process moving forward. On the flip side, if the GameMaster is waiting on a response from the player, we'll try to reach out again. If we have enough to go on, we'll try to build the property as best as we can.
Prior to being submitted to QC, the player will be sent an email comprised of a walkthrough of the property. This walkthrough shows every room description, SHOWs on props, food taste messaging, etc. This is the last chance to make changes before heading into the final QC process. Once a property goes into QC, as long as there isn't anything major that needs to be changed, the GameMaster working with you will make corrections on your behalf. If major changes are needed, players will be given a chance to offer substitute ideas. After passing QC, the property is released to the owner and a tour of the property is done. This will allow the player to check over the property a final time, and if necessary, most minor tweaks needed can be performed on the spot. There will be no major overhauls offered at this point unless something is not correct or accurate, determined by the level of detail you offered during the initial design. Should it come to needing a major overhaul, all appeals should be sent to SIMU-WYROM@play.net.
We hope that these procedural updates will allow us to move forward so that we can offer new custom, semi-custom, and pre-designed properties.
Wyrom, PM
