Every time I've needed to talk to Simutronics billing department, I am impressed. The people there are helpful, prompt and know what they are talking about.
If every company had a billing/customer service department like Simu's, the world would be a better place.
-Landros/Ken
CHRISTIANSONK3
FBC
Re: Simutronics Billing
07/28/2010 11:24 AM CDT
Agree 100%, now only if they were open on the weekends too...
BLAYD
Re: Simutronics Billing
07/28/2010 04:20 PM CDT
Yeah I completely agree...I have had to talk to various game billing departments over the years and none of them have come close to how great the SIMU people are. :)
NIKPACK
Re: Simutronics Billing
07/29/2010 08:11 AM CDT
In addition to their helpfulness, I really like how they open and close a little later than the usual 9-5.
Nikpack
Nikpack
ASPERITY2
Re: Simutronics Billing
07/30/2010 02:19 AM CDT
I like that they're willing to open new accounts via email. I lost my voice months back and desperately wanted to roll up a trader (idk, it was a whim) without giving up my moon mage, but I normally call them. I was pleasantly surprised when I didn't have to ask my fiance to create a new account for me.
That story sounds really lame, but it totally gave me warm fuzzies at the time.
That story sounds really lame, but it totally gave me warm fuzzies at the time.
THIEF-ACCOUNT
Re: Simutronics Billing
08/03/2010 09:45 AM CDT
I LOVE SIMU BILLING THERE IS NO STOPPING ME
:oP Ragran
:oP Ragran