Reclaimed home partially restored 08/07/2015 05:44 PM CDT
From home help 16:

<<If you downgraded and lost your physical home, your furniture will still be safe. When you claim a new home, your old furniture will be moved out of storage and into the new home. Any non-furniture items that were in the home when it was reclaimed by the system will be available to you via the HOME RECLAIM mechanics.

I have a home on a character that I transferred to my current account a few months ago from another account where he used to be a home owner but not at the time of the transfer. Attempting to get a home for him on the current account this weekend mostly worked, but it doesn't appear to have been fully restored. Specifically the standard furniture items which are now the default home items. My home scent, home pet, and layout were all restored properly. HOME RECLAIM likewise worked correctly and I have in my possession the prop items that I used to have in the home. I'm going to assume that the transfer is potentially the cause of the issue here, and my hope is that it can be restored somehow. Is this even possible or is that info lost to the aether?

FWIW, I'm not 100% certain I had decorated the house with furniture but I'm 99% sure I had. I know I had a text document with full decor plans for my two homes at the time (this was back when I had two premium accounts and you could only have one home per account) and I thought for sure I had followed through on both of them at least partially. I unfortunately don't have any logs from that time to verify what I had actually completed. My home on the old account used to be located in Raven's Point just outside the chapel at [Raven's Point, Northern Square] in the pyramidal stone home currently owned by someone who hasn't entered the home yet ("[This home is claimed, but has not yet been entered by the owner.]") if that helps track anything down or verify it's previous incarnation somehow.



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Re: Reclaimed home partially restored 08/07/2015 05:49 PM CDT
<<Specifically the standard furniture items which are now the default home items.

To fully clarify, the following furniture items listed in HOME RECALL are currently the default when at least some of them were not previous to restoring it.

Floor: a dusty oak floor.
Attached: a tasseled cotton rug.
Wall: a rough-hewn oak wall.
Misc Furniture #2 (usually bed slot): a simple stick cot.
Misc Furniture #1 (usually table slot): a sturdy oak table.
Fire: a small firepit.
Door: a door.



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Re: Reclaimed home partially restored 08/07/2015 07:25 PM CDT
If I can add on to the question... if you downgrade to basic and decide to purchase a simucoin home deed, does the items returning work the same? or is it on a completely different system and when you have a "basic" home you'd have a completely different set of home stuff inside it than if you upgraded back to premie?

On a whim...: http://www.lostonawhim.com/

The Zoluren army asks, "We're um.... really sorry about the clubhouse and all... so uh... are we cool?"

Train? Why? I'll get there eventually...
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Re: Reclaimed home partially restored 08/07/2015 09:09 PM CDT
Follow up: An assist resulted in them saying there was "nothing in the system logs to indicate those items were in the home when it was "stored".. all items that were there were "saved" and "restored' when you reclaimed your home."

So either there was something lost in the translation from account to account or I just thought I bought the stuff I thought I did. Either way, it's lost to the aether. Doesn't hurt to ask.



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Re: Reclaimed home partially restored 08/08/2015 12:15 PM CDT
For what it's worth when my wife and I returned 2 months ago, both of our houses equally restored with 1/5th the items.

We assumed it was intended as we had been out of prime for >2 years.
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Re: Reclaimed home partially restored 08/08/2015 03:43 PM CDT
Depending on when you left, the housing system didn't used to store all the contents until 2009/2010. So if you left premium before then, it's just not there.

If you left after then and returned, that sounds kind of weird.



Never attribute to malice that which is adequately explained by stupidity.
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